Shipping

Shipping fee will be calculated at checkout based on your delivery address. We are unable to ship to PO Boxes. We will only ship to the address entered at the time the order was originally placed. We will not be able to combine separate orders into one single shipment. If you have two separate orders with two sets of order numbers, the two orders will be shipped separately.

Tacking

Tracking info will be updated through the email address you provided at checkout. There may be delays for the status to be updated based on the shipping carrier's system.

International Shipping

All international orders may be subject to sales tax, import duties, and custom charges at the receiver's expense. Please contact your local customs for further information.

Sorry that we are not responsible for any lost packages. Please select the shipping method with tracking service at checkout to avoid lost of packages.

Failed Delivery

If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect phone number, wrong or incorrect shipping address, absent receiver), or if the customer refuses to collect the package, the package will be returned to the sender (Ting Meister) at the customer's expense. The expense includes shipping costs and any duty and tax the package may have incurred. Again, according to our Refund Policy, we do not offer refunds or exchanges.